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Where is my Grizzly Ridge hoodie?

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Conversation with Emma Collins · #10482

✦ 5-second brief
Positive
ProblemTracking has stopped movingRoyal Mail QP482910375GB needs interpretation.
ShippingIn transitLast carrier scan was 2 days ago.
Recommended resolutionWait 24h, then investigateThe app will monitor the next scan and resurface the ticket.
Suggested
Conversation
EC
Emma Collins10:24

Hi there!

 

I ordered a Grizzly Ridge hoodie last week and the tracking hasn’t updated since Friday. Could you check where it is for me?

 

Thank you,

Emma

Shopify order #10482 and Printify fulfilment were matched automatically.
SM
You10:31

Hi Emma,

 

I’ve found your order and checked the latest fulfilment update. It left the print provider yesterday and is now with Royal Mail.

 

I’ve included your tracking link below. It should update again this evening.

To: Emma Collins <emma.collins@example.com>